Privacy Policy

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Privacy Policy

Last updated May 12, 2026

What information do we collect?

 We collect only the information you include when completing a form.

When ordering or registering on our site, as appropriate, you may be asked to enter:

  • Your name
  • Your e-mail address, or
  • Your phone number.

You may, however, visit our site anonymously.

Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the “Do We Use Cookies?” section below for detailed information.

Do we use cookies?

Yes.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow).   Cookies files enable the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to compile aggregate data about site traffic and site interaction to offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.

Third-Party Tracking and Analytics

Our website uses third-party services to help us understand visitor behavior, measure advertising performance, and improve our services. These include:

  • Google Tag Manager, which manages and deploys tracking tags on our site
  • Google Analytics, which collects anonymized usage and traffic data
  • Google Ads conversion tracking, which measures the effectiveness of our advertising campaigns

These tools may set their own cookies and collect information such as your IP address, browser type, device information, pages visited, and referring URLs. This information is used in aggregate to improve our site and marketing efforts. You can control or disable cookies through your browser settings, though disabling cookies may affect site functionality.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information (such as aggregated or anonymized analytics data) may be provided to other parties for marketing, advertising, or other uses. This does not apply to mobile phone numbers, SMS opt-in data, or text messaging consent records, which are governed by the SMS / Text Messaging section below and are never shared with third parties or affiliates for marketing or promotional purposes.

SMS / Text Messaging

What information we collect through SMS

When you opt in to receive text messages from Instant Tax Solutions, we collect your mobile phone number along with a record of the type of consent you provided. Consent is collected in two distinct categories:

  • Non-marketing communications, such as tax resolution appointment reminders, case status updates, and follow-up messages regarding your tax relief inquiry.
  • Marketing communications, such as promotional offers and updates related to our tax relief services.

You may consent to one category, both, or neither.

How we use SMS information

Phone numbers and consent records collected through SMS opt-in are used solely to send the type of messages you consented to receive. We do not use your SMS opt-in data for any other purpose.

How we obtain SMS consent

Consent to receive SMS messages is obtained through a checkbox on our contact form at instanttaxsolutions.com. Consent is not required to purchase any product or service from Instant Tax Solutions, and you may use our services without opting in to SMS communications. Message frequency varies based on the nature of your inquiry and the consent categories you select.

SMS data sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take reasonable measures to protect the personal information you provide to us. These measures include:

  • SSL encryption for data transmitted through our website
  • Restricted access to personal information, limited to employees, contractors, and agents who need it to operate, support, or improve our services and who are bound by confidentiality obligations
  • Storage on secure servers with appropriate physical, electronic, and procedural safeguards

While we work to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding the personal information we collect:

  • Opt out of SMS messages at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive a single confirmation message and no further SMS messages from us unless you opt in again.
  • Request that we update or correct the personal information we hold about you.
  • Request that we delete the personal information we hold about you, subject to any legal record retention obligations that may apply.
  • Request a copy of the personal information we hold about you.

To exercise any of these rights, contact us at info@instanttaxsolutions.com or call (888) 946-2999. We will respond to your request within a reasonable timeframe.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act).  We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

 

Un-Edited Client Reviews

Linda C.
"The entire staff was very helpful and courteous through the process with no gimmicks."

The experience was a painless one with no hassles of hoops to jump. I had a debt of $16,000.00 and ended up paying $1,700.00. They handled everything from start to end with a very positive resolution. The entire staff was very helpful and courteous through the process with no gimmicks. Keep on with the GREAT work.

Stars
Kurtis and Jennifer S.
"They truly are the best in the business at getting people out of Tax troubles"

I just want to say what outstanding service I received from Instant Tax Solutions. They helped us through a very hard time in our lives when we needed it most. We can’t thank them enough for all their hard work and dedication. They truly are the best in the business at getting people out of Tax troubles, and we would refer them to anyone that are having hard times and in need of help from the IRS.

Stars
Aaron F.
"...made me feel comfortable working with them. A burden has been lifted from my shoulders."

I had ten years of taxes I hadn’t filed. I was really nervous and didn’t know what to do. I checked the IRS website for tips on selecting a company. Instant Tax Solutions had a good rating and made me feel comfortable working with them. A burden has been lifted from my shoulders. Thank you Instant Tax Solutions!

Stars
Kathleen R.
"I called Instant Tax Solutions and within 3 days my levy was released"

I had a very serious tax problem, I was basically looking at the end of my life as I knew it. I called Instant Tax Solutions and within 3 days my levy was released and the monthly installment agreement was far better then I could have ever hoped for.

Stars
Joseph H.
"When all was said and done, they saved me over $100,000."

I owed the IRS $160,000 in back taxes. I had a wage garnishment and my case was assigned to a Revenue Officer. I did not know what to do. Instant Tax Solutions was able to get my garnishment before my next paycheck. When all was said and done, they saved me over $100,000.

Stars
Debbie and Dennis S.
"...but your confidence and expert advise eased that feeling"

I’ll admit I was a little reluctant because I didn’t know anything about Instant Tax Solutions, but your confidence and expert advise eased that feeling. Within 24 hours of retaining your services and giving you the requested information my wife’s wage garnishment had been STOPPED. What a relief!

Stars
Stephen N.
"ITS was quick to respond and resolve my issues."

Great operation. Professional, knowledgeable and accommodating. Couldn’t have imagined a better experience, considering the situation. ITS was quick to respond and resolve my issues.

Stars
Kelly & Howard T.
"I would highly recommend them to anyone that needs help!"

I called to discuss some serious tax issues and from my very first phone call, this team was terrific. They were courteous, professional and quick to deliver. Instant Tax Solutions far-exceeded any expectations that I had. They turned our situation around very quickly. I would highly recommend them to anyone that needs help with the IRS.

Stars
Armando & Sofia M.
"Within 48 hours of contacting ITS, the levy was released..."

I received an IRS notice of a levy on my wages. Boy, was I scared. Within 48 hours of contacting ITS, the levy was released and now ITS is helping me to get caught up on unfiled returns. Thank you ITS!

Stars
Marcia and John K
"...you guys were simply great! Can't thank you enough."

This was the free consultation! Instant Tax Solutions spent over half an hour with me during my consultation. I was so impressed that my husband and I decided to sign immediately. From filing my back tax returns to settling my debt to the IRS and state of California, you guys were simply great! Can’t thank you enough. You guys are doing my taxes next year for sure!

Stars