Complaints

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Complaints

If for any reason, you have been unsatisfied with the service that we have provided, we want to know about it right away. Here at Instant Tax Solutions, we strive for 100% client satisfaction, and will work tirelessly to make our customers happy.

Our IRS tax relief company was founded on honesty and integrity, and that is the reason why we have survived years in this tumultuous industry with a perfect A+ BBB rating.

If you have any complaints about our service, employees, or anything involved in your tax relief process, please submit it via the form below. We are committed to making any wrongs that we have made right, and will work to earn your trust, before earning your dollar.

100% Satisfaction GuaranteedNo Questions Asked, 30-Day, 100% Satisfaction Guarantee

We will put our money where our mouth is, and say that if you are not absolutely, completely 100% satisfied with our service at the end of 30 days, we will give you a complete refund, no questions asked.

* A Quick Word of Warning*

Unfortunately in the tax relief industry, there are dishonest companies out there who are tarnishing the good reputations of honest companies by posting fake and completely falsified reviews of us on various complaint and review sites.

We would like to say that these libelous reviews are completely fake, and should not be trusted.

When doing your research on our IRS tax relief company, as well as others, please make sure to use verified and trust-worthy sources for your reviews, as the Internet is full of scammers and deceivers. Our best recommendation for one such source is the BBB, which takes pride in completely verifying their reviews and complaints, so you can trust the information you are getting.

Un-Edited Client Reviews

Linda C.
"The entire staff was very helpful and courteous through the process with no gimmicks."

The experience was a painless one with no hassles of hoops to jump. I had a debt of $16,000.00 and ended up paying $1,700.00. They handled everything from start to end with a very positive resolution. The entire staff was very helpful and courteous through the process with no gimmicks. Keep on with the GREAT work.

Stars
Kurtis and Jennifer S.
"They truly are the best in the business at getting people out of Tax troubles"

I just want to say what outstanding service I received from Instant Tax Solutions. They helped us through a very hard time in our lives when we needed it most. We can’t thank them enough for all their hard work and dedication. They truly are the best in the business at getting people out of Tax troubles, and we would refer them to anyone that are having hard times and in need of help from the IRS.

Stars
Aaron F.
"...made me feel comfortable working with them. A burden has been lifted from my shoulders."

I had ten years of taxes I hadn’t filed. I was really nervous and didn’t know what to do. I checked the IRS website for tips on selecting a company. Instant Tax Solutions had a good rating and made me feel comfortable working with them. A burden has been lifted from my shoulders. Thank you Instant Tax Solutions!

Stars
Kathleen R.
"I called Instant Tax Solutions and within 3 days my levy was released"

I had a very serious tax problem, I was basically looking at the end of my life as I knew it. I called Instant Tax Solutions and within 3 days my levy was released and the monthly installment agreement was far better then I could have ever hoped for.

Stars
Joseph H.
"When all was said and done, they saved me over $100,000."

I owed the IRS $160,000 in back taxes. I had a wage garnishment and my case was assigned to a Revenue Officer. I did not know what to do. Instant Tax Solutions was able to get my garnishment before my next paycheck. When all was said and done, they saved me over $100,000.

Stars
Debbie and Dennis S.
"...but your confidence and expert advise eased that feeling"

I’ll admit I was a little reluctant because I didn’t know anything about Instant Tax Solutions, but your confidence and expert advise eased that feeling. Within 24 hours of retaining your services and giving you the requested information my wife’s wage garnishment had been STOPPED. What a relief!

Stars
Stephen N.
"ITS was quick to respond and resolve my issues."

Great operation. Professional, knowledgeable and accommodating. Couldn’t have imagined a better experience, considering the situation. ITS was quick to respond and resolve my issues.

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Kelly & Howard T.
"I would highly recommend them to anyone that needs help!"

I called to discuss some serious tax issues and from my very first phone call, this team was terrific. They were courteous, professional and quick to deliver. Instant Tax Solutions far-exceeded any expectations that I had. They turned our situation around very quickly. I would highly recommend them to anyone that needs help with the IRS.

Stars
Armando & Sofia M.
"Within 48 hours of contacting ITS, the levy was released..."

I received an IRS notice of a levy on my wages. Boy, was I scared. Within 48 hours of contacting ITS, the levy was released and now ITS is helping me to get caught up on unfiled returns. Thank you ITS!

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Marcia and John K
"...you guys were simply great! Can't thank you enough."

This was the free consultation! Instant Tax Solutions spent over half an hour with me during my consultation. I was so impressed that my husband and I decided to sign immediately. From filing my back tax returns to settling my debt to the IRS and state of California, you guys were simply great! Can’t thank you enough. You guys are doing my taxes next year for sure!

Stars